Why we Exist

At CleanScent Limited, we take pride in being your premier cleaning company, dedicated to providing top-notch cleaning services to both residential and commercial clients. With a commitment to excellence and customer satisfaction, we have been serving our valued customers with a comprehensive range of cleaning solutions for many years.

Our Core Values

1. Integrity: We believe in operating our business with the utmost integrity and honesty. Trust is vital in any relationship, and we are committed to being transparent, reliable, and accountable in all our dealings.


2. Customer Satisfaction: Our customers are at the heart of everything we do. We are dedicated to providing exceptional service that goes above and beyond expectations. Your satisfaction is our priority, and we strive to deliver outstanding results in every cleaning project.


3. Excellence: We have a passion for excellence and take pride in delivering high-quality cleaning services. Our team is continuously striving to improve, embracing new techniques and technologies to ensure we stay at the forefront of the cleaning industry.


4. Respect: Respect is a fundamental aspect of our interactions with both clients and team members. We treat everyone with dignity, value diversity, and appreciate the unique contributions of each individual.


5. Environmental Responsibility: As a cleaning company, we understand the impact of our practices on the environment. We are committed to using eco-friendly cleaning products and sustainable practices to minimize our ecological footprint and contribute to a greener future.


6. Professionalism: Our team is comprised of trained professionals who exhibit a high level of professionalism in all aspects of their work. From punctuality to appearance and communication, we uphold a standard of excellence that reflects our commitment to professionalism.


7. Innovation: We embrace innovation and continuously seek to improve our services through creative solutions and advancements in the cleaning industry. Adapting to new technologies and methods allows us to deliver more efficient and effective cleaning solutions.


8. Teamwork: Our success is built on the strength of our team. We foster a collaborative and supportive environment where every team member is valued and encouraged to contribute their unique skills and perspectives.


9. Safety: Safety is of paramount importance in our operations. We prioritize the well-being of our team members and clients, ensuring that all cleaning procedures are carried out with the highest safety standards in mind.


10. Community Engagement: We believe in giving back to the communities we serve. Through volunteering, charitable initiatives, and support for local causes, we aim to make a positive impact beyond our cleaning services.

Our Policy

1. Quality Assurance Policy: We are committed to delivering high-quality cleaning services to our clients. Our Quality Assurance Policy outlines the standards we adhere to during each cleaning project. We conduct regular inspections and evaluations to ensure that our team meets or exceeds these standards. If any issues arise, we promptly address them and take corrective actions to maintain the quality of our services.


2. Privacy and Confidentiality Policy: At Cleanscent Limited, we respect the privacy and confidentiality of our clients' information. Our Privacy and Confidentiality Policy outlines how we handle personal data and sensitive information. We take all necessary measures to protect client information and only use it for the purposes for which it was provided.


3. Environmental Sustainability Policy: We are dedicated to reducing our environmental impact and promoting sustainable practices. Our Environmental Sustainability Policy outlines our commitment to using eco-friendly cleaning products and adopting green cleaning techniques. We continuously strive to minimize waste and conserve resources in all our operations.


4. Health and Safety Policy: The health and safety of our team members, clients, and the public are of paramount importance. Our Health and Safety Policy lays out the procedures and protocols to ensure a safe working environment. We provide our team with proper training and necessary equipment to mitigate risks and prevent accidents.


5. Complaint Resolution Policy: We value feedback from our clients and see it as an opportunity for improvement. Our Complaint Resolution Policy outlines the process for clients to raise concerns or complaints about our services. We take all complaints seriously and work diligently to resolve them in a timely and satisfactory manner.


6. Fair Employment Policy: We are committed to maintaining a fair and inclusive work environment for all our employees. Our Fair Employment Policy outlines our commitment to equal opportunities, non-discrimination, and fair remuneration. We adhere to all applicable labor laws and regulations.


7. Code of Conduct: Our Code of Conduct establishes the ethical principles and standards that guide the behavior of our team members. It outlines our expectations for professionalism, integrity, respect, and honesty in all interactions with clients and colleagues.


8. Customer Satisfaction Policy: Customer satisfaction is at the core of our business. Our Customer Satisfaction Policy highlights our commitment to understanding and meeting our clients' needs. We strive to go above and beyond to ensure our clients are delighted with our services.


9. Pricing and Billing Policy: We believe in transparency and clarity when it comes to pricing and billing. Our Pricing and Billing Policy outlines the pricing structure of our services and provides details about the billing process. We aim to provide accurate and detailed invoices to avoid any confusion.


10. Community Engagement Policy: Our Community Engagement Policy reflects our commitment to giving back to the communities we serve. We actively participate in community initiatives and support local causes to make a positive impact beyond our business operations.